Contents
Direct Line Car Insurance Reviews
About Direct Line
Direct Line is a U.K.-based auto insurance company founded in 1985 by Martin Long. Its headquarter is located in Bromley, England, UK.
This company is the first direct car insurance company that sold its product by telephone in the U.K., insurance provider since then he expanded and now Direct Line offers a range of products.
What coverages does Direct Line offer?
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DrivePlus Insurance:
DrivePlus includes comprehensive coverage. After you purchase this policy, you can download the telematics app to help young drivers get a cheaper premium. Using this app will give youngsters a discount on their policy renewal in return for their excellent and safe driving behaviors.
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Single Car Insurance:
You can add third-party, comprehensive, comprehensive plus, fire, and theft coverage for the policy you purchased for one car.
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Multi-Car Insurance:
You can buy insurance from Direct Line for two or more cars registered at the same address on the same policy. This includes a discount on your policy, but it’s not flexible. Separating them is advised if you want to buy your auto insurance from Direct Line.
Optional coverages:
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No-claim discount protection:
You’ll need a minimum of four years’ no-claims discount and no more than one fault claim within the past three years for all drivers combined with being eligible for this cover.
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Guaranteed hire car plus:
Direct Line will get you a hire car if your car is damaged due to a covered accident, fire or if your vehicle has not been recovered after it’s been stolen.
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Breakdown cover:
Direct Line offers five different levels of this coverage; you can add any level you’d like.
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Motor legal cover:
Direct Line will pay up to £100,000 of legal expenses if a legal dispute happens, followed by the chance of your claim succeeding should be more than 50%.
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Direct Line Reviews
Direct Line is actually a solid option if you want to buy car insurance. After all, it is the third-largest auto insurance company in the U.K. after Admiral. Direct Line’s comprehensive car insurance policy has many good features, such as:
Windscreen cover :
Direct Line covers the costs of repairing or replacing your windscreen.
Replacement of child car seats :
You can purchase a new child car seat of a similar standard that you had if yours is damaged, but you have to have proof of purchase if you claim.
Vandalism promise :
You will not lose your No-Claims Discount if you claim for damage that was caused by vandalism.
Personal possessions cover :
Clothing and belongings that were damaged or lost by fire, theft, or accident while they’re in your car get replaced.
Hotel expenses :
you can get up to £150 for the driver (or £250 for your whole party) for hotel costs if you have no other place to go after an accident that caused your vehicle severe damage that made it not roadworthy.
Overall, Direct Line offers good coverage and is highly rated by defaqto.
Direct Line’s customer service score is average. You can look at common customer complaints and the FOS complaint data for Direct Line for further information.
