Insurance Companies

USAA Car Insurance Reviews

About USAA Car Insurance

United Services Automobile Association (USAA) is a San Antonio-based organization for insurance, banking, investing, and advice founded in 1922 and headquartered in San Antonio, Texas. USAA was founded 100 years ago in San Antonio by 25 U.S. army officers for mutual auto insurance. USAA calls its customers members and only provides insurance for U.S. Military Members. The quote is:
“We offer benefits, products, and discounts for U.S. military members and their spouses, as well as children of USAA members. We are committed to providing our members with exceptional service.”

Contents

The average USAA auto insurance rate

USAA holds the honor of having the lowest rates in the industry. According to the company, their members who switched from another insurance company saved an average of $707 a year.
Based on the personal experiences gathered from USAA members, the insurer is an excellent choice for members who only want to insure their auto.  USAA has excellent customer service, and they cover their members no matter where they are stationed in the world. USAA’s national average annual rate is $1,111.

Who can buy insurance from USAA?

•    Active retired or honorably discharged officers and military service members.
•    Spouses of USAA members.
•    Children and stepchildren of USAA members.
•    Officer candidates from the ROTC, OTS/OCS, or an academy.
•    Widows, widowers, and unmarried former spouses of USAA members who joined during a marriage.

Coverages
1.    Liability coverage: If you are at fault in a collision, this insurance covers injury, death, and property damage. (Most states mandate this coverage)
2.    Comprehensive coverage: This coverage pays for replacing or repairing your vehicle if it is stolen or damaged in an incident that’s not a collision.
3.    Collision insurance: Purchasing this coverage means USAA pays to repair or replace your car if it is damaged in an accident with another vehicle or object, such as a tree.
4.    Uninsured/underinsured motorist coverage: This coverage was for when you had an accident and the other driver did not have insurance. Your own insurance company will cover you.
5.    Personal injury protection (PIP): USAA covers the healthcare expenses associated with a car accident for both injured policyholders and passengers, even if some do not have health insurance.
6.    Extended benefit coverage: This coverage helps cover the high cost of medical services and treatments not covered by your provincial health care plan, such as prescription drugs, vision care, major medical, paramedical, etc.
7.    Rental car insurance: It covers the cost of damages that may happen when renting a vehicle.
8.    Roadside assistance: Members that add this coverage to their policy get vehicle repairs and towing services.
9.    Rideshare coverage: USAA also provides insurance for Uber, Lyft, and other rideshare drivers while waiting for a trip request.

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Optional coverages or endorsements USAA offer:

•    Accident forgiveness
•    Rental car reimbursement
•    Non-owner coverage
•    Overseas coverage
•    Auto Touring Policy

Reviewing USAA
Pros
–    Insurance products tailored to the needs of active-duty servicemembers.
–    Strong consumer ratings in overall satisfaction, claims, and the shopping experience.
–    Better financial rating than some other insurers.
–    Accident forgiveness endorsement may be available for purchase.
–   Potential dividends for members.

Cons
–    It is exclusive to military members, veterans, and their families.
–    You can’t get an online quote without a membership.
–    It has worse-than-average digital shopping scores.

USAA got 4.5 or 5 stars in every evaluation any researcher did and became known as one of the top insurers in the country. Not only do USAA policies have the least expensive rates nationwide, but it also is known for having excellent customer service and complete coverage offerings.

The only drawback to USAA insurance is exclusive. If you are not a member of the military, a veteran, or an immediate family member, you will not be able to purchase USAA insurance.

Discounts
USAA offers a notable selection of discounts to help reduce your auto insurance premium based upon your location:
•    Loyalty discounts: Bundled, multi-vehicle, family membership, and renewal has up to 10% discount.
•    Safety discounts: Stored vehicle, mileage, good driving record, and the defensive driving course has a 60% discount.
•    Youth discounts: Student discount.
•    Other discounts: New car and garaged at the military base up to 15% on comprehensive coverage.

Perks
–    Customer service:
J.D. Power Auto Insurance Satisfaction Study research customer satisfaction ratings in 11 regions across the U.S. and USAA had the most satisfied customers in all 11 regions than any other.

See also  Aviva Car Insurance Reviews

–    Financially secure
AM Best gives USAA a financial strength rating of A++ (superior), and S&P Global Ratings awards USAA auto insurance with an AAA rating.

–    Flexible payment plan
At no additional cost, members can opt for a flexible, affordable payment plan rather than pay six months’ worth of premium at once.

–   Multiple discounts
USAA offers discounts for everything, bundling home and auto insurance, and good student-to-family policies.

It-    Easy to use from anywhere in the world
USAA members can be sure that they can take their insurance and be stationed anywhere around the globe.

Contact USAA
Phone: 800-531-8722
USAA has a user-friendly app named USAA Mobile.

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